Is EdFinancial Legit?


Jen Williamson Updated: April 30, 2019

The short answer: Yes, EdFinancial is legit. They're a student loan servicer—and they might even be your loan servicer. They work with 15 leading U.S lenders, including private banks and state agencies. They also service federal Direct student loans.

But if you weren’t aware of that, you’re not alone. It’s totally possible to have thousands of dollars in student loans, and not know who your loan servicer is—or even what one does. Here’s what you need to know—and how to get the information you need.

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What is EdFinancial?

As we mentioned above, EdFinancial is a student loan servicer.

Loan servicers are the companies that administer the loans you take out through the federal government, and sometimes private lenders. They’re the ones that handle the paperwork, manage your payments, and communicate between you and your lender. 

Your loan servicer is the company you send your checks to. If you have direct debit, they’re the company that takes your payment out of your account.

If you’re having trouble paying back your loans, it’s your loan servicer you talk to. They can help you get onto an income-driven repayment plan, consolidate your loans, or adjust your payment schedule.

How do I know if EdFinancial is my loan servicer?

If you’re not sure who your loan servicer is, go to the National Student Loan Data System (NSLDS). This website provides a centralized view of all your information for federal student loans. 

You can also go to My Federal Student Aid and log into your account. From there, you should be able to find out who your loan servicer is for all your loans.

Or, you can get in touch with EdFinancial directly at 855-877-6884.

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How to avoid student loan scams

So how do you tell the difference between a legit student loan servicer and a scam company? Here are some tips for sorting that out.

Know who your servicer is. If you’re not sure, find out. Check with the NSLDS, My Federal Student Aid, or the servicer in question.

Watch out for too-good-to-be-true promises. Scam companies will sometimes promise to get your loans forgiven or help you pay them off faster. Be wary of these promises. The federal government does offer forgiveness programs, but those take decades.

Don’t give anyone money. Your loan servicer will be looking for your monthly payment—and you may owe some fees if you’re late. But the fraudulent companies will want you to pay them regularly to do things for you that you could do yourself—like consolidate your loans.

Don’t sign over power of attorney. Fraudulent companies will sometimes ask for an outsize amount of control over your loans—such as asking for power of attorney, or your Federal Student Aid ID. Don’t give up sensitive information.

If you’ve received a piece of mail from EdFinancial, they may be your loan servicer. Check with NSDLS, the federal government, or EdFinancial directly to be sure.

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Credible is an online marketplace that provides borrowers with competitive, personalized loan offers from multiple, vetted lenders in real time.

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Credible is a multi-lender marketplace that empowers consumers to discover student loan refinancing options that are the best fit for their unique circumstances. Our integrations with leading lenders and credit bureaus allow consumers to quickly compare accurate, personalized loan options ― without putting their personal information at risk or affecting their credit score. The Credible marketplace provides an unrivaled customer experience, as reflected by over 2,000 positive Trustpilot reviews and a TrustScore of 9.5/10. Credible is headquartered in San Francisco, California.

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Earnest empowers people with the financial captial they need to live better lives.

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Using technology, data, and design to build affordable products, Earnest's lending products are built for a new generation seeking to reach life's milestones. The company understands every applicant's unique financial story to offer the lowest possible rates and radically flexible loan options for living life.

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Laurel Road is a national online lender with customers in all 50 states, the District of Columbia, and Puerto Rico. Many of our non-bank competitors are not able to lend in all 50 states.Laurel Road has grown to be the second largest player in the student loan refinancing space in large part because of our reputation as the go-to low rate provider.

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  • National reach - Online lender that is available in all 50 US states, the District of Columbia and Puerto Rico.
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For every loan they fund, they contribute to the education of a child in need

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CommonBond was founded in 2011 by three MBA graduates from the University of Pennsylvania’s Wharton School who wanted to help their peers escape from high-interest student loan debt. Its original focus was on grad students, but it has since expanded to cover undergrads as well.

Of all the companies we reviewed, CommonBond has some of the best customer service. The company prides itself on being easy to reach by email, phone, or live chat. It offers networking events, expert panels, insider newsletters, and even has a program help borrowers who lose their jobs to find new ones. CommonBond also makes you feel good about choosing to refinance with them by donating money to an education nonprofit for each loan they write.

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  • Unemployment protections - If you lose your job or decide to go back to school, you can delay your payments for up to 24 months.
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  • Qualification - Borrowers must have graduated at least 2 years prior if they want to apply without a co-signer. And borrowers in 6 states – Idaho, Louisiana, Mississippi, Nevada, South Dakota, and Vermont – cannot currently refinance through CommonBond.

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Offers unemployment protection and career/coaching/networking

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Many ELFI customers save hundreds per month month and thousands over the length of the loan term.

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Education Loan Finance is designed to assist borrowers through consolidating outstanding education loans into one single loan that effectively lowers your costs of education and/or makes repayment very simple. Education Loan Finance - backed by the strength of SouthEast Bank - combines the benefits of traditional education loan refinancing with the superior products, service, and support found in the private market.

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Special offers for medical resident and fellow refinance products

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Splash Financial is a leader in student loan refinancing with new rates as low as 3.25% fixed APR which can save you tens of thousands of dollars over the life of your loans. No application or origination fees and no prepayment penalties. Splash Financial is in all 50 states and is intensely focused on customer service. Splash Financial is also one of the few companies that offers a great medical resident and fellow refinance product. You can check your rate with Splash in just minutes.

  • Low interest rates – especially for graduate students
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